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Program Manager - INCO Academy Tunisia

INCO is hiring!

About

INCO est un groupe mondial, présent dans 50 pays, qui construit une nouvelle économie, écologique et solidaire. A travers ses activités d’investissement (INCO Ventures, +500M€ conseillés et gérés), d’incubation (INCO Incubators, + 700 start-ups accompagnées/an) et de conseil (INCO&Co), INCO soutient les entreprises innovantes, futurs leaders de l’économie de demain. Et avec INCO Academy (485 000 vies positivement impactées), le groupe forme et accompagne vers l’emploi tous ceux qui souhaitent travailler au sein de cette nouvelle économie.

Job Description

Do you want to actively participate in the future of work internationally while reducing inequalities? Are you passionate about creating and nurturing social impact partnerships? Do you want to work at the heart of a global movement, one that provides concrete solutions for individuals and employers, that creates momentum, and that focuses on a better future? Then this job is for you.

The objective of the INCO Academy program you will be a part of is to support vulnerable and underserved communities in Tunisia to overcome barriers to employment by offering them access to free online training in tech skills as well as act as a bridge to employers to create new career opportunities. 

Your mission in a nutshell? Supporting awareness and learner sourcing campaigns for our programs in Tunisia with a strong focus on the learner experience, working closely with our operational teams, communications teams, and external partners.

Your key tasks comprise the following:

  • Work towards programmatic goals, and prioritize and deliver an excellent customer experience to our direct beneficiaries and partners;

  • Work closely with our communications teams to plan and monitor online recruitment campaigns

  • Leverage existing networks and create new partnerships in relevant markets to raise awareness about our programs (working with diverse partners such as nonprofits, local institutions, influencers..)

  • Support on onboarding learners and their overall journey through INCO Academy programs

  • You will work closely with the team’s placement specialist, ensuring that learners are prepared to enter either the workforce or move onto further training. 

  • Sourcing additional specialist speakers and mentors in careers advice and guidance. 

  • Managing all community channels.

  • Putting together live events, whether online or in-person. 

  • Create meaningful connections for our learners and graduates. 

  • Share your success stories by identifying relevant communication materials (with support from our communications team)

  • Host virtual workshops and events, community-building sessions and customized office hours to ensure learner needs are met consistently

Preferred Experience

  • You have a demonstrated passion for education and/or technology

  • You have >3 years of relevant work experience in several of the following areas: Program/project management (preferably in IT education or similar), Community Management, Partnerships development; and have demonstrated an ability to develop lasting customer relationships with a vast array of stakeholders

  • You are excited about rolling up your sleeves, and getting in the weeds with our partners in order to hit programmatic targets;

  • You are open-minded, self-reliant and able to work remotely and independently while maintaining close links with your team through regular and transparent reporting;

  • You have some experience in social media and communication, recruiting participants for educational projects

  • You have some experience in facilitating one-to-many (virtual) workshops, panels and events;

  • You are an excellent written and verbal communicator 

  • You have a solid command of productivity tools (e.g., Google Suite, Slack, MS Excel, Hubspot). 

Your Benefits

  • A high degree of trust and creative freedom in a dynamic learning environment with a startup atmosphere in a globally growing company;

  • Collaboration with an international team (based across London, Berlin, Paris, Athens, Madrid and more) that values diversity, humor, team spirit, mutual support and appreciation;

  • Direct ownership of the relationship with talent development organizations in your focus markets, and in-depth understanding of their educational business models; 

  • Exposure to global philanthropic players, and direct involvement in the development of the program’s strategy and operations in your focus markets; 

  • Onboarding and development opportunities through regular feedback, training and coaching;

  • Be part of a valuable mission and socially responsible task, because through digital education we offer people a pathway to sustainable employment and improving their and their family’s life.

INCO is proud to be an equal opportunity employer.

Additional Information

  • Contract Type: Temporary (Between 12 and 18 months)
  • Start Date: 01 February 2025
  • Location: Tunis
  • Experience: > 3 years
  • Possible partial remote
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