Program Manager

INCO is hiring!

About

INCO est un groupe mondial, présent dans 50 pays, qui construit une nouvelle économie, écologique et solidaire. A travers ses activités d’investissement (INCO Ventures, +500M€ conseillés et gérés), d’incubation (INCO Incubators, + 700 start-ups accompagnées/an) et de conseil (INCO&Co), INCO soutient les entreprises innovantes, futurs leaders de l’économie de demain. Et avec INCO Academy (485 000 vies positivement impactées), le groupe forme et accompagne vers l’emploi tous ceux qui souhaitent travailler au sein de cette nouvelle économie.

Job Description

About You:

Are you passionate about empowering young people in Vietnam to enter the tech industry or pursue further education in tech? Do you want to contribute to closing the skills and employment gap in Vietnam? If you are tech-savvy, enthusiastic about education, and eager to support learners in their journey from basic digital literacy to specialised tech knowledge, this role is for you!

Join INCO's digital skills program, an orientation and pre-specialization training initiative aimed at helping young Vietnamese job-seekers to get into the tech sector or advance their education in this field. The program addresses the skills gap in the Vietnamese job market.

Responsibilities :

Overall Program Management for the Vietnam market: 

  • Work alongside the team to develop and implement a localised roadmap for the end-to-end delivery of the education program. 

  • Oversight and monitoring of the Vietnam KPI’s, and development of plans to meet them. 

Education Delivery 

  • Recruitment and management of local trainers and facilitators to support learner outcomes. 

  • Oversight of education to ensure quality is always improving, and actionable insights from previous cohorts are integrated. 

  • Coordination of learner onboarding and engagement throughout the learner journey.

Beneficiary Recruitment and Learner Support:

  • Develop and implement strategies to identify and recruit beneficiaries for our programs and initiatives, with a focus on providing robust learner support.

  • Utilize the network of NGOs and universities to tap into diverse pools of potential beneficiaries, emphasizing a learner-centric approach.

  • Conduct outreach activities to raise awareness about our organization's mission and programs within the community, with a particular emphasis on engaging and supporting learners.

Outreach Strategies Development and Learner Interaction :

  • Formulate innovative outreach strategies to maximize the impact of recruitment efforts, ensuring a learner-friendly approach.

  • Analyze demographic and community data to tailor outreach approaches for specific target groups, prioritizing learner preferences and needs.

  • Stay informed about best practices and trends in outreach and engagement to continuously improve strategies, with a keen focus on enhancing learner interaction.

Collaboration and Coordination for Learner Engagement :

  • Collaborate with internal teams to align outreach efforts with organizational goals and objectives, with special attention to enhancing learner engagement.

  • Coordinate events, workshops, and campaigns in collaboration with NGOs and universities to boost recruitment while fostering meaningful interactions and support for learners.

  • Ensure communication and information flow between the organization, partners, and potential beneficiaries, prioritizing clear and effective channels for learner support.

Advocacy and Representation for Learner Impact :

  • Represent the organization at meetings, conferences, and events related to outreach and engagement, advocating for the learner-centric mission of the organization.

  • Advocate for the organization's mission and values to strengthen its presence in the community and academic circles, with a specific emphasis on the positive impact on learners.

Data Management and Learner Outcome Documentation :

  • Maintain accurate records and data of learners, ensuring comprehensive documentation of program participation and outcomes to support ongoing evaluation, improvement efforts, and personalized learner support.

Preferred Experience

  • Bachelor's degree in a relevant field (e.g., Business, Communications, Social Sciences, International Development, etc.).

  • Proven experience in outreach, engagement, or partnership development, preferably in the non-profit sector.

  • Strong interpersonal and communication skills.

  • Ability to work collaboratively with diverse stakeholders.

  • Creative and strategic thinking with a results-oriented mindset.

  • Fluent in Vietnamese and English.

  • Experience with Hubspot is a plus.

This is a collaboration on a contractor basis.

Additional Information

  • Contract Type: Freelance
  • Location: Ho Chi Minh
  • Possible full remote